One of the major tasks of the mental health profession stated in the
American Counseling Association (ACA) Code of Ethics (2005) is to
“encourage client growth and development in ways that foster the
interest and welfare of clients”. Professional researchers in the field
of counseling strive to illuminate the meaning of this competency for
mental health professionals aspiring to practice effective standards of
care. Three of the best practice strategies that help counseling
professionals meet these standards are consultation, advocacy, and
collaboration.
Consultation for professional counselors involves
“acting on behalf of an identified client through interaction with
another professional consultee or other stakeholder in the client’s
welfare” (Brown, Pryzwansky, & Schulte, 2010). Advocacy is a
values-driven effort that strives to promote systemic change at the
macro level in an effort to promote social justice where barriers to
equity and access appear, and restrict full and active participation at
the socio-cultural level (Crethar, Torres, Rivera, & Nash, 2008).
Collaboration in counseling means working together with professionals of
related disciplines, to meet the standards recommended by the ACA (Moe,
Perera-Diltz & Sepulveda, 2010). Collaboration occurs at the
individual level, and includes service provision by medical physicians,
psychiatrists, social workers, addictions counselors, marriage and
family counselors, career counselors, school counselors, and mental
health counselors, to name several. Effective collaboration also occurs
at the systemic level, as identified by Bryan (2009) who proposes that
counselors engage strategic family-community partnerships “to enhance
direct counseling services to clients”.
Mental health services
are delivered proficiently and integrally when consultation and advocacy
spring from collaborative efforts between professionals. The
professionals, charged with exercising collaborative roles maximize the
impact on the client’s well-being while engaging strategies from both
internal and external sources. Internal impacts are those that affect
the client directly through practical application of knowledge
(theories) and skills, such as services provided by mental health
counselors and addictions counselors. External impacts are maximized
when staff exercises specific roles that advocate for systemic change,
such as services provided by social workers (Mellin, Hunt & Nichols,
2011). When these roles collaborate to work on behalf of the client’s
interest, their personal growth and development is fostered, their
welfare is advanced, and the standards of ethical care are met.
An example of strategic collaboration enhancing the client’s welfare may be recognized in the following case example:
Paul,
a 32-year old man, seeks counseling at a community mental health
center. He has recently returned from his third deployment to a combat
zone. He reports drinking frequently and feeling anxious. For the past
three weeks, Paul has been extremely worried that his neighbors are
spying on him. Paul's wife has tried to reassure him that he is
imagining things, but he cannot get these concerns out of his mind. Paul
feels reluctant to leave the house and has missed over a week of work.
The
collaborative team engaging this client in this hypothetic facility
includes those who exercise roles as mental health counselor, addictions
counselor, and social worker. According to Brown et al (2010), these
would qualify as professionally appropriate consultees by virtue of
their education, training, and credentials. The social worker would help
Paul connect to resources related to his status as a veteran. Such
resources may include group work for those struggling with PTSD, so
collaboration at this level might appear as an external link to
resources at the local VA hospital. If a group does not exist, the
social worker could develop a strategy for initiating one. The
addictions counselor would assist Paul in recognizing his maladaptive
dependence on alcohol and apply theories to assist him in coming to
terms with his recovery process. The mental health counselor could
possibly use appropriate mental health diagnostic tools such as the
bio-psycho-social assessment and the DSM-IV-TR Statistical Manual to
evaluate Axis-specific level of function, and determine appropriate
referrals. The referrals (a psychiatrist/physician) may indicate
psychopharmacological treatments or other higher order therapeutic
interventions relevant to the symptomology displayed. In this case Paul
would require in-depth assessment for agoraphobic behavior, anxiety, and
paranoia (which may be related to the impact of drenching his brain
with toxic alcohol, or a result of lingering effects of
unrecognized/untreated PTSD, or a combination of many complex factors).
The role of each professional included on this particular
multi-disciplinary team would be distinct, but their collaboration would
be cohesive, and it would be comprehensive. Their strategic plan
ideally would be developed according to the desires of the client, yet
without compromising diagnostic altruism. Hopefully, their
intentionality would culminate in integrated delivery of services, thus
fulfilling the expected professional standards of care designed to meet
this unique client’s service plan goals.
American Counseling
Association. (2005). ACA Code of Ethics. Retrieved March 5, 2013 from
http://www.counseling.org/Resources/aca-code-of-ethics.pdf
Brown,
D., Pryzwansky, W., & Schulte, A. (2010). Psychological
consultation and collaboration: Introduction to theory and practice. The
Merill Counseling Series. (7th ed.) Prentiss Hall.
Bryan,
Julia.(2009) Engaging clients, families, and communities as partners in
mental health. Journal of Counseling and Development. volume 87, issue
4. pg. 507
Crethar, H., Torres-Rivera, E., & Nash, S. (2008).
In search of common threads: Linking multicultural, feminist, and
social justice counseling paradigms. Journal of Counseling &
Development, volume 86, pages 269-278
Mellin, Elizabeth A., Hunt,
Brandon, & Nichols, Lindsey M. (2011) Counselor professional
identity: Findings and implications for counseling and interprofessional
collaboration. Journal of Counseling and Development, volume 89, issue
2, pages 140–147.
Moe, Jeffrey L., Perera-Diltz, Dilani, &
Sepulveda, Victoria. (2010). Are consultation and social justice
advocacy similar? Exploring the perceptions of professional counselors
and counseling students. Journal for Social Action in Counseling and
Psychology, volume 2, issue 2, pages 106–123
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